Returns & Exchanges
NEED TO MAKE A RETURN? WE’VE GOT YOU.
At Rasco FR, we stand behind our gear. If something isn’t quite right with your order, we’re here to help make the return process simple.
START A RETURN
Need to return an item? You can submit a return request online through your Rasco Canada customer account.
START A RETURN →
HOW IT WORKS
1. SIGN IN
Access your Rasco Canada account using your email address. We’ll send you a verification code—no password required.
2. SELECT YOUR ITEMS
Find your order, select the items you’d like to return, and tell us the reason for your return.
3. SUBMIT YOUR REQUEST
Send your return request to our team for review.
4. RECEIVE INSTRUCTIONS
Once approved, we’ll email you instructions for completing your return.
NEED AN EXCHANGE?
Ordered the wrong size? Need something different?
Our customer service team is happy to help with exchanges.
Email us at sales.canada@rasco.com.
QUESTIONS? WE’RE HERE TO HELP.
Our team is ready to assist with any questions about your return or exchange.
sales.canada@rasco.com
All returns are subject to our return policy and eligibility requirements.
